Checkout
When you are placing an order, the 'Checkout' screen will be the final screen. Here you will be able to confirm each shipment, billing address, shipping address, ship date, and PO #. There are also several options that you may see depending on the brand portal you are using.
Keep in mind that once your order is placed, it will become 'locked' and no longer editable. Please contact your Dealer Sales & Service Reps or Sales Reps for any changes that need to be made after placing an order.
1. Sold to Address
At the top of the page you will see your 'Sold to Address'. This is the address your invoice will be sent to for billing. This address is linked to your account and if it is incorrect you will need to contact the brand to update the address.
2. Delete Shipment
This button will delete the selected shipment from the order.
3. Copy Down/Copy to All
Utilize these features to duplicate the shipping address, request dates, and PO# to the pages below. This feature will not copy products or units from one order to another.
4. Shipping Address
Using this drop-down menu you can select any shipping address's that are linked to your account. If an address needs to be added or updated you will need to contact the brand directly.
5. Start Ship Date
You can view and edit the request date for each page in your order. Keep in mind that changing this date may change the products / units you order! You can always view current / future availability by hovering over a product image in the Quantities, Select, or Order screen.
6. Cancel Date
In the event of shipping delays, this is the last acceptable date your order can be shipped. This option may not show depending on the region you are placing your order from.
7. PO #
A text field where you can specify a unique purchase order number. Depending on the brand, it can contain letters and numbers.
8. Comments
A text field for possible special instructions.
9. Multiple Shipments
Many orders will have multiple shipments. in which the user may want to designate different shipping preferences for.
Ship Via
If applicable, select a Shipping method from the drop-down menu.
10. Submit Your Order
Clicking the 'Place Order' button on the bottom right corner of the page will submit the order and send it directly to the brand. If the 'Place Order' button is greyed out, hovering your mouse over it will give you more details.
To be eligible for submission, an order must have the following:
- A valid billing and shipping address
- A valid Request / Start Ship date
- A unique PO #
- At least one unit
Both the sales rep and the buyer will receive a confirmation email when an order has been placed through Elastic.
Keep in mind that once your order is placed, it will become 'locked' and no longer editable. Please contact your Dealer Sales & Service Reps or Sales Reps for any changes that need to be made.