In Firefox:
In the 'History' tab, select 'Clear Recent History':
Make sure that 'Cookies', 'Cache', 'Active Logins', and 'Offline Website Data' are selected:
Then in the Firefox main menu, select 'Preferences':
Select the 'Privacy & Security' tab on the left and then scroll down to find the 'Cookies and Site Data' section. In this section select the 'Clear Data...' button.
This will open a new 'Clear Data' window, select 'Cookies and Site Data' and 'Cached Web Content'. After selecting click the 'Clear' button in the bottom right to kick off this action.
For Chrome:
In the Chrome main menu, select ' Clear Browsing Data'. Make sure that 'Cached Images and Files', 'Cookies and Other Site Data', and 'Autofill Form Data' are selected:
You can also get there by going in the Chrome main menu, and by selecting 'Preferences':
Select 'Advanced' to drop-down the below menu. Select 'Privacy and Security':
Select 'Clear Browsing Data':
***Don't forget to restart your browser after you clear your cache!***