Avoid Using the 'Back' Button

While browsing the internet, using the browser back button is a common practice. Since Elastic is a software that is viewed and used via browser, rather than a traditional website, using the browser back button can have an adverse effect your Elastic experience. The back button affects the underlying data structure, and doesn't trigger the save progress checks and other functions Elastic needs to function correctly. You can return to to your Elastic home screen any time by clicking the brand logo.

For any questions on how to best navigate Elastic without using the ‘Back’ button please feel free to reach out to Elastic support and we will gladly assist.

Clear Cache

How often and why do I need to clear my cache? Your browser cache is data stored by your browser, to future requests to retrieve a cached website faster. Sometimes the cached data is no longer accurate and can cause various problems from slowing things down to not being able to log in. However, most people only need to clear their caches once every month or two. 

Benefits of clearing your cache:

Maximizing Speed and Performance

If you spend a lot of time online, you may build up a sizeable cache. This may affect the speed and performance of your computer as you surf online, especially if you are low on the hard drive capacity. Clearing the cache frees up space and will speed things back up again. Keep in mind that this may not make a huge difference -- you're more likely to see a slight change.

Viewing Most Recent Pages

Each time you revisit a website, your cache is supposed to perform a check to see if the site has changed and upload the most recent version. This doesn't always work; sometimes the cache will load an older stored page instead. If you clear the cache periodically, you force your browser to access the newest version of the site.

Maintaining Security

If you are using a public computer, clearing your cache helps protect your privacy. By not clearing your cache on a public computer, you are allowing the next user to see your browsing activities. The cache can also store private data, which could give the next user access to sensitive or personal information. The temporary files saved in the cache may also be a target for adware, malware and virus files.

Fixing Browser Errors

Your stored cache can cause problems. For example, you may find that certain websites are slow to load, will not open, give an error message or get stuck on loading screens. In many cases, you can fix these kinds of errors by clearing your cache before closing and reopening your browser.


Clearing Cache Instructions:


1.   Open Chrome.

2.   Click the three dots on the top right corner.

3.   Select More tools - Clear browsing data.

4.   Choose a time range from the drop down menu. To delete everything, select All time.

5.   Check the boxes for "Cookies and other site data" and "Cached images and files".

6.   Click the Clear data button.


1.   Navigate to the Safari menu and select Preferences.

2.   Click the Advanced tab. Choose the Show Develop option in the menu bar.

3.   Select the Develop drop-down menu. Click Empty Cache.

4.   Note: You may want to also clear your browser history.


1.   Open Firefox. Go to the hamburger menu on the top right corner and choose Settings. 

2.   Navigate to Privacy & Security menu.

3.   Scroll down to Cookies & Site Data section and select Clear Data.

4.   Uncheck the box for Cookies and Site Data. Click the Clear button.

Restart your Computer Once a Week

Restarting a computer on consistent basis will keep it running optimally for a longer time. Restart refreshes the system memory registers and aborts all unnecessary processes running in the background. For best practices, it is recommended to rebooting your system at least once a week.


The Benefits of Restarting your Computer 

1.   Flushes RAM – RAM stands for Random Access Memory and is your computer’s main type of memory. It’s also known as volatile memory because it is constantly in flux. RAM handles different types of short-term tasks and data. Therefore, when you restart your computer, you flush out all the random, unimportant, and temporary data slowing down your device.

2.   Speeds up Performance – Reboots keep computers running quickly. By flushing the RAM, your computer can run a lot faster without all the temporary files piled onto your PC’s memory.

3.   Stops Memory Leaks – These occur when a program doesn’t close properly. Many programs borrow your computer’s RAM while open, then return it when you close the program out. However, outdated, overused or glitched programs may end up forgetting to return that memory, resulting in memory leaks. Rebooting can help prevent memory leaks from occurring.

4.   Fixes Internet Connection – Sometimes computers lose their connection to the Internet. The first plan of action is to restart your computer. Restarting will reset the connection. However, please note that if restarting your computer doesn’t solve your connectivity issues, you may have to reboot your router or contact your internet service provider.

6.   Bug Fixes – Computers that go without reboots for extended periods of time are prone to an assortment of bugs and glitches. These include programs running at a slower than usual pace, unexpected system freeze-ups and software crashes. Rebooting your computer will prevent the systems’ processors from becoming overloaded and provides it with ample time to recharge.

7.   Saves Time – Rebooting your computer is one of the quickest ways you can fix an error with your machine. By following our guide for when to restart, you can avoid sacrificing time out of your work day. You will also be saving time that could be potentially wasted on future device sluggishness or potential bugs.


Also, having many applications open and unused severely impacts performance. Always close all unused applications for optimal performance. This includes multiple Chrome tabs, as each additional tab consumes memory which could be allocated to actively used applications.