If you are a dealer and submit an order, sometimes you'll see the order is pending/under review. This is because a catalog could be set up to require a rep to review and accept all dealer orders before they are finalized.
Dealer Submission
Upon submission you will see the following message below and will receive an initial order confirmation:
Your order will be locked once submitted for review. Your rep can make changes to the order or Reject the review which will put it back into draft allowing for edits to be made.
Rep Review
Once a dealer submits an order requiring your review, you will receive an email detailing this with the order details.
Logging into Elastic you can find any orders needing review in the Pending Orders section. This can be found from the dashboard by clicking Manage -> Orders and select the Pending Orders tab.
Opening the order you can review the order, make any necessary changes and proceed to the final checkout screen. In the final checkout screen you will have the option to 'Reject', sending it back to the dealer, or 'Place Order' to accept it.
When accepting the order, depending on your email settings, both of you will receive an order confirmation.