After logging in, click your account name in the top right corner and select 'Account Settings'. Type in your new information and click the 'Save Changes' button. 





Password Tips: 

  • Elastic Support does not know your password and will not ask for your password.
  • Passwords are case sensitive
  • Passwords must be at least 8 characters long


Best Practices:

  • Do NOT reuse passwords across different systems or accounts
  • If you have multiple Elastic accounts, each account should have a unique password
  • Use an enterprise-grade password manager (for example 1Password, Bitwarden, LastPass)
  • Use passphrases (e.g., “Coffee-Morning-Sunrise-2024”)
  • Use a combination of unrelated words with separators
  • Avoid personal information, dictionary words, or common patterns
  • If the Elastic Team resets your password manually, change your password at your first convenience