Elastic Support

If you have forgotten your password and are unable to login, you can use the 'Forgot username or password?' feature to create a new password. From t...

Each user is authorized by your Brand / Vendor. If you've been given an account number and access key from your brand, follow the steps below to set up ...

When you create a PDF output for a Collection, Order, Whiteboard, or Report a print job is initiated on the server and runs in the background. You can see...

1. To start, open the order you want to print by clicking on it in the 'Orders' widget. 2. After you've added products to your cart, click o...

After logging into Elastic, the Dashboard can be accessed by clicking 'Manage' and clicking 'Dashboard'. You can scroll down you can ...

The Explore page is the first screen you will come to after logging into Elastic. It is the central hub you will come back to, to access the different featu...

To delete an order, click the 'View All' button in the orders widget. This will open up a detailed list of all of the orders you've submitted. ...

You can copy your order for multiple locations, or for multiple shipment dates, in just a few clicks using Elastic. You'll start by creating an assor...

To check inventory without creating an order, select the catalog the catalog you want to see availability for. You can view product availability by clicking...

Open With (Reps) If you are a rep on the site you can open copies of orders as a new customer. This allows you to any order and then copy it to your o...